Returns accepted within 7 days of delivery for defective items, incorrect sizes/colors, or fulfillment errors.
Because each piece is personalized, custom items are non-refundable unless the mistake is ours — in that case, we'll gladly remake and reship your order at no extra cost.
Made a typo when ordering?
If the mistake was on your end (wrong spelling, wrong name, wrong text entered at checkout), we can still fix it — a $5–10 correction fee applies, and you'll cover return shipping both ways to our workshop.
To request a cancellation, please email support@mhfulfill.com within 24 hours of placing your order.
Approved refunds are processed within 3–5 business days.
Important: Record your unboxing — we'll need it to process any returns or remakes.