Cancellation & Replacement Policy

Order Cancellation You have the option to cancel your order. Please send an email to within 24 hours of placing your order to request cancellation. If your cancellation is accepted, you will receive a full refund from us within 3-5 days.

Please understand that we may be unable to cancel orders requested after the 24-hour window, as your order information may have already been sent to our manufacturer for processing and preparation for shipment.

Please allow us up to 24 hours to respond to your cancellation request. If we miss your email and you still receive your canceled order, Embroly will provide you with a full refund. However, please kindly return the parcel to us beforehand.

For urgent support, customers are encouraged to contact Oriembroly LLC via our phone number: +1 (361) 266-6786.

Exchange Orders Similar to our Order Cancellation Policy, customers can only request exchanges within 24 hours of placing their order.

Please reach out to us via email or phone for immediate assistance.